From your phone to your door, step by step
Here's exactly what happens from the moment your agency turns on shopping for you — and what the app quietly takes care of along the way.
One tap in your email, and you're in
When your agency turns on shopping for you, an email arrives with your personal sign-in link. Tap it and you're shopping — no password to make up, nothing to install, nothing to remember.
No passwords, ever
Your email link is your key. If it ever stops working, ask for a fresh one on the sign-in page — it arrives in a minute.
In your language
The whole app comes in English, Yiddish, or Spanish — set up for you by your agency, so it's right from the first screen.
Works on the phone you have
Nothing to download. It opens in the browser on any phone, tablet, or computer, with big photos and big type.
The app watches your allowance, so you don't have to
Your food benefit gives you a set amount each week, Sunday through Saturday. How much you have left is always at the top of the screen, in plain words — and the app does every bit of the math for you.
Always visible
“You have $47.40 to spend this week.” It updates as you add things to your basket, so there's never a surprise at the end.
Kind, not bossy
If your basket goes over, the app says so gently — “that's $3.07 over this week's allowance — swap something small?” — and waits for you.
Some plans use points
Some food plans work with weekly points for each food group — protein, fruit, vegetables, and so on. The app walks you through one group at a time so a full, balanced week is easy.
Shop from photos, like any grocery app
Browse real food from real local stores — with photos, prices, and simple plus-and-minus buttons. Add what you want, take out what you don't, and send your order when it feels right.
Only food that fits you
Kosher at your standard, allergies, and diet needs are recorded once by your agency. From then on you only see food that's right for you — nothing to double-check.
Your kind of stores
The stores in your app are the ones your agency works with — including neighborhood grocers who know your community.
Change your mind freely
Until your agency approves it, your order is still yours — you can cancel it and start again, no questions asked.
Your agency checks it and taps Approve
Every order goes to your agency first. They see the same list you sent, make sure everything is in order, and tap Approve — then it's on its way to the store. It's a safety net, not a hurdle.
You can see where it stands
Your order's page shows every step: waiting for approval, sent to the store, confirmed, delivered.
If something needs a change
Your agency can adjust the items with you before approving — and if an order can't go through, they'll tell you why in plain words, right in the app.
One order a week
Your benefit covers one order each week, so it's worth filling the basket well — the app helps you use the whole allowance before the week ends.
The store brings it to your door
Once your agency approves, the store confirms your order and delivers it on the day you picked. The driver takes a photo at your door, so everyone knows your food arrived safely.
Your day, your window
Pick a delivery day from the store's schedule — and a time window like “3–6pm” when the store offers one.
Proof at the doorstep
A photo of the delivery is saved with your order. If anything ever comes up, the proof is already there.
Something missing or wrong?
Tell your agency — they see your order on their screen and can sort it out with the store for you.
Ready when you are
If your agency turned on shopping for you, sign in and start picking. If not yet, ask them — it takes one minute.