← Help center

Clients & authorizations

Deactivate (and reactivate) a client

On the client's page, choose Mark inactive (it confirms first). Deactivating:

  • stops new orders and pauses weekly repeats,
  • turns off their shopping access instantly, if they had it,
  • keeps every record — orders, deliveries, billing history — exactly as it was. Nothing is deleted, ever; that history is your audit trail.

Reactivate the same way when service resumes. Their authorizations and history are right where you left them.