Delivery proof: what counts and where it lives

A delivery isn't complete in HiveMarket until proof is attached — typically a photo of the delivery at the door (a signature or delivery receipt works too).

• Who uploads: the vendor from their phone, or your staff for relay-vendor orders.
• Where it lives: in private storage — never public. Your team views it on the order page through short-lived secure links.
• Where it goes: into the claim's one-click PDF audit bundle, automatically. Proof-on-file is also one of the three checks behind your Audit-Readiness Score.

If a delivery happened but the proof photo failed to upload, the vendor can retry from the order; for relay orders, your staff can add it with Record delivery.